Coronavirus Frequently Asked Questions
Updated March 19th
We recognize that this unique and challenging situation is ever changing and that our camp families have questions. Below are answers to some of our most frequently asked questions.
Will camp be open this summer?
At this point in time, we believe that ISTC will be open for another amazing summer. If there are government changes and closures, we will reach out to all of our camp families.
Will the payment deadline of May 1 be extended?
Yes. We are extending the deadline until June 1 to assist families who need extra time to pay. If June 1 does not work for you, please message (link to office email) or call our office staff as we are happy to make individual arrangements.
Will the cancel deadline of April 1 be extended?
Yes. We are extending the deadline until May 1.
What is the cancel policy?
If you cancel between now and May 1, you will be refunded $150 per session plus any payments you might have made toward your final balance. Because of COVID-19, we are also offering an option to roll your entire deposit and any payments made into 2021.
How are you handling camp forms and camp physicals?
We are asking our camp families to complete their camp forms by May 1st. However, if you do not have a current physical exam dated after June 1, 2019, we are extending the camper physical deadline.
What precautions are you taking?
We will be following all government guidelines including (but not limited to) taking camper temperatures and completing a health screening upon arrival, regularly sanitizing all our surfaces with a hospitable grade disinfectant, and ensuring our campers are frequently washing and sanitizing their hands.
Will your staff be able to make it to camp?
We are also optimistic that travel bans will be lifted by June. We have a combination of American and international staff coming from Australia, New Zealand, Mexico, Ireland, the U.K., and Europe. All staff arrive for a two-week orientation prior to camp beginning. They will be health screened upon arrival.
My child is feeling anxious about attending camp because of the virus? Do you have any suggestions?
If this is your child’s first time at ISTC, we recommend coming out to camp for a tour when it is safe to do so. The tour lasts for an hour, gives everyone a look at the camp facilities, and provides an opportunity to talk about the camp’s policies and procedures.
Can I register without a deposit?
All registrations require a deposit so that we may reserve a space for you.